City One Tourism & Travel is a private visa consultancy and is not affiliated with any government, embassy, or consulate. We act solely as facilitators for visa application processing and support services.

All visa applications are subject to approval by the respective immigration authorities. We do not guarantee:

• Visa approval
• Processing timelines
• Entry into any country

The final decision rests solely with the embassy/immigration department.

You agree to:

• Provide complete, accurate, and truthful information
• Submit required documentation on time
• Ensure passport validity and eligibility before applying

City One is not responsible for rejections due to incorrect or incomplete information.

Visa application charges may include government/embassy fees (if applicable), service charges, and any third-party processing fees. Once a visa application is submitted for processing, fees are non-refundable, regardless of outcome.

Visa processing durations mentioned on our website are estimates and may vary. Delays may occur due to embassy workload, holidays, or additional verification.

You agree not to misuse, duplicate, or replicate any part of the application process or information provided on our platform. Use of our services does not constitute a binding legal agreement until a confirmation email or receipt is issued.

City One shall not be held liable for:

• Visa rejections
• Travel delays or losses
• Changes in government policy
• Indirect or incidental damages due to service use

We respect your privacy. All data shared with us is used only for visa processing and stored securely. Please refer to our full Privacy Policy for details.

We reserve the right to modify, suspend, or update these terms at any time. Continued use of our services indicates acceptance of the updated terms.

These terms shall be governed by the laws of the United Arab Emirates. Any disputes shall be resolved exclusively in UAE courts.